Kristi Faltorusso
Dec 20, 20231 min read
Kristi Faltorusso on Healthy Conflict
Kristi Faltorusso is VP of customer success at ClientSuccess and an award winning Customer Success Executive with experience in building,...
top of page
Welcome to
After the Close
the Blog
Thoughtful insights and honest perspectives on Customer Success and leadership, focused on the work that happens after the deal is done.
After the Close is a space for reflection, insight, and the conversations that don’t always happen in the meeting or the deck. This blog is here to share real stories, practical lessons, and honest perspectives on Customer Success and leadership.
Whether you’re a CSM, a CS leader, or an executive, you’ll find insight on what happens after the deal is signed. From navigating adoption and retention to leading teams and driving impact, the goal is simple: help you think more clearly, act more intentionally, and build work that lasts.
Follow On Social
Stay inspired and connected. Follow along for insights, real talk, and behind-the-scenes moments from my work in Customer Success and leadership.
TikTok
YouTube
bottom of page