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Defining Your Customers Goals

Writer's picture: Kristi FaltorussoKristi Faltorusso


Helping our customers define their business goals and objectives for the partnership is critical to everyone's success - yet this is sometimes really difficult. We might not have access to the executive and the team we are working with might not really know themselves. In this video, I'll share a few tips that have helped me and my Customer Success Managers work our way to defining goals with our customers.

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