After the Close is a space for reflection, insight, and the conversations that don’t always happen in the meeting or the deck. This blog is here to share real stories, practical lessons, and honest perspectives on Customer Success and leadership.

Whether you’re a CSM, a CS leader, or an executive, you’ll find insight on what happens after the deal is signed. From navigating adoption and retention to leading teams and driving impact, the goal is simple: help you think more clearly, act more intentionally, and build work that lasts.