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CS Insights
Let me tell you what I really think about Customer Success.
Come along as I share my thoughts and advice on all things Customer Success and Leadership. Browse through webinars, podcasts, articles and more to get my perspective on CS and beyond.
Context is a Strategy: How Smart CS Teams Use Headwinds and Tailwinds
Two of the most powerful things to report on as a Customer Success Leader? Headwinds. Tailwinds. If you're not talking about them, you're...
Market Impact Insights Podcast: Customer Success Isn't Optional - Kristi Faltorusso
ClientSuccess Chief Customer Officer Kristi Faltorusso admits a question that most customer success professionals can't answer: "How is...
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