LISTEN TO THE LATEST SHE'S SO SUITE PODCAST
IN THIS EPISODE KRISTI AND STEPH DISCUSS:
Restructuring ChallengesDescription: Managing team downsizing due to corporate directives, prioritizing minimal damage, and empathetically supporting laid-off employees.
Corporate Guidelines ConflictDescription: Struggling with corporate rules against recommending former employees, highlighting the need for empathetic leadership.
Human-First LeadershipDescription: Emphasizing the importance of caring for employees' success and livelihood in leadership positions.
Succession PlanningDescription: Developing clear succession plans with employees to support career growth and open communications.
Diverse Hiring PracticesDescription: Challenging traditional hiring biases, like college degree requirements, to foster a more inclusive workforce.
Cross-Functional CollaborationDescription: Breaking down silos for better collaboration and efficiency within organizations.
Non-Traditional Career PathsDescription: Encouraging alternative educational opportunities and mentorship over traditional degrees to alleviate graduate debt.
Navigating StartupsDescription: Managing the unpredictability of changing goals and expectations in startup environments.
Leadership EmpowermentDescription: Recognizing individual capabilities, speaking up, and leading confidently in professional settings.
Supportive EnvironmentsDescription: Creating safe spaces for employees to learn from success and failure, promoting growth without fear.
Sponsored by: ClientSuccess and WednesdayWomen
Produced by: Manali Bhat
Listen to the She's So Suite Podcast:
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Podcast Episode Overview:
In this episode Kristi Faltorusso sits down with Steph Reck, Chief Revenue Officer at Japhy AI, for a compelling conversation that touches on the challenges and triumphs of leading in today's ever-evolving corporate landscape.
In this episode, Steph shares her experience navigating the difficult terrain of workforce reductions and resource reallocation due to corporate directives, emphasizing the emotional toll and the importance of supporting affected employees. She discusses her approach to fostering an inclusive, creative team environment and breaking down biases in hiring practices, particularly in sales roles.
Steph opens up about her transition from aspiring pediatric cardiologist to successful sales leader, highlighting the mentors who guided and empowered her along the way. She also delves into the hurdles faced in startup environments and the significance of alternative educational opportunities for aspiring professionals.
Tune in as we explore the value of cross-functional collaboration, the sacrifices of military personnel, and the power of mentorship. This episode is brimming with practical advice, heartfelt reflections, and a poignant reminder of the human aspect of leadership. Get ready to be inspired by Steph Reck’s journey and insights on today's episode of She's So Suite.
About Steph Reck:
Current Role: Chief Revenue Officer
What I’m Known For:
Building scalable and successful revenue-generating teams from the ground up and turning around low-performing teams to exceed all revenue targets
Experience Snapshot:
20+ years of experience building revenue operations, sales, client services, and professional service teams across AdTech, MarTech, Big Data, and Digital Advertising.
Specializes in sustainable scalability for B2B SaaS start-ups by architecting GTM revenue functions.
Extensive experience with Sales Operations alignment, new logo acquisitions, expansion sales, retention, and renewals to drive revenue growth.
Strategic planning, client and employee experience management, SaaS pricing, territory design, sales compensation management and design, and people leadership development.
Notable Achievements:
Notable achievements include – leading sales and customer success organizations for 4 tech start-ups scaling them from 3 – 10x revenue. [$2M - $20M, $6M - $20M+, $22M - $70M and $0 - $18M]
Extensive Sales Operations alignment, new logo acquisitions, expansion sales, retention, and renewals to drive revenue growth. Strategic planning, client and employee experience management, SaaS pricing, territory design, sales compensation management and design, and people leadership development.
Fun Facts:
Sailing & Scuba diving world traveler. I dove with sharks in the Maldives off the island of KooDoo - so awesome!! And multiple ship wrecks in Hawaii
I lived on a sailboat for a year in the Monterey Harbor.
I’ve fostered 100+ dogs and cats preparing them for their forever homes while sitting on the board of two animal rescues
BOD for SARC (sexual assault resource center)
Timestamps:
00:00 Revitalize companies by restructuring for efficient scaling.
03:59 Break down silos, work cross-functionally for success.
07:23 Seeking career despite traditional upbringing, pursued nursing.
10:56 Desired to emulate influential sales manager, sought mentors.
14:40 C-suite tenure short, desire for stability.
18:00 Layoff impact and struggle with corporate decisions.
22:42 Supporting staff to plan for success and growth.
25:54 Discussing sales team recruitment and university degree bias.
29:13 Seeking drive, problem-solving ability, resilience in sales.
31:18 Scrappy, resilient salesperson identifies organizational issues, seeks change.
34:17 Concern about college graduates' employment and compensation.
40:04 Former employees reaching out for career guidance.
41:46 Skilled at building, leading, motivating, and consistent.
45:28 Support and resources needed for department growth.
48:30 Realizing I belong where I am.
51:36 Open doors, experience both bad and good.
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