
From Matik:
Customer success is a constantly evolving field. To stay on top of the latest trends, strategies, and best practices, it helps to follow the experts. So, we’ve rounded up some of the top thought leaders in customer success to follow on LinkedIn in 2025.
How did we come up with this list? These are the individuals who are regularly included in our weekly LinkedIn roundups, which highlight the top LinkedIn posts each week.
Each week, our CS roundups highlight valuable content from leaders like them. Make sure to follow our LinkedIn page so you don’t miss out!
Here are the top LinkedIn influencers to follow for CS in 2025:
- Adam Jay
- Aditya Maheshwari
- Alex Raymond
- Alex Turkovic
- Angeline Gavino
- Anika Zubair
- Anita Toth
- Arit Nsemo
- Bob London
- Bob Mathers
- Carly Agar
- Dan Ennis
- Daphne Costa Lopes
- Diana De Jesus
- Elizabeth Blass
- Elizabeth Italiano
- Emilia D'Anzica, MBA, PMP
- Emma Lampert
- Greg Daines
- Irit Eizips
- Jan Young, MBA, CSPO, CSM
- Jay Nathan
- Jeff Breunsbach
- Jeff Ignacio
- Jeff Kushmerek
- Justin Chappell
- Karessa Parish
- Kristi Faltorusso
- Maranda Dziekonski (she/her)
- Markus Rentsch
- Marley Wagner
- Neha Singh
- Nikola Mijic
- Parker Chase-Corwin
- Pieter Boon
- Rachel Provan
- Rod Cherkas
- Sara Masson
- Sumi Jaiswal
Take a look at these top influencers here: https://www.matik.io/cs-top-influencers-2025
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