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Kristi Faltorusso
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Join date: Dec 19, 2024
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Posts (261)
Jun 30, 2025 ∙ 2 min
The Journey: #27 Face Time Matters
A few years ago, I was logging 200,000 miles a year. Great for my Delta status. Brutal on my body, marriage, and sanity. But completely...
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Jun 30, 2025 ∙ 1 min
Market Impact Insights Podcast: Customer Success Isn't Optional - Kristi Faltorusso
ClientSuccess Chief Customer Officer Kristi Faltorusso admits a question that most customer success professionals can't answer: "How is...
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Jun 23, 2025 ∙ 3 min
The Journey: #25 $2M, Ain't It
For years, we’ve been haunted by a number. Not a retention target. Not a CSAT score. Not even NRR. I’m talking about the mythical $2...
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