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CX Sells Podcast - Evolution of the CS Profession and the CSM Role in 2021

Writer's picture: Kristi FaltorussoKristi Faltorusso


This week on CX Sells Podcast Season 2, we are joined by Kristi Faltorusso, Top 25 Customer Success Influencer and the VP of Customer Success at ClientSuccess to have a convo about the evolution of the customer success profession and the CSM role in 2021.

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