With so many Customer Success teams taking over and managing the renewal process it is so critical for teams to know how to effectively manage the entire process from start to finish. Join Dave Blake, CEO/Founder of ClientSuccess, as he hosts Kristi Faltorusso, Chief Customer Officer, as she takes you through a comprehensive renewal journey. Hear her approach on things like the timeline, ownership, process and automation.
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See AllIn leading a Customer Success team, you'll find that there's such a thing as too much data. So how do you avoid "paralysis by analysis"?...
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