Executing Account Transitions That Excite Customers and Reduce Risk

In this session, Kristi Faltorusso, VP of Customer Success for ClientSuccess, discusses "Executing Account Transitions that Excite Customers and Reduce Risk".  In this session, Kristi walks you through a mapping of why you might need to transition accounts and her playbook to executing this effectively while minimizing risk and improving experience. She drills down into the do's and don'ts to help you ensure your next transition goes well.