Five wins at the 2026 Customer Success Thought Leadership Awards

If you want to know who the Customer Success community is actually learning from right now, SuccessCOACHING just published the list. The 2026 Customer Success Thought Leadership Awards are out, and I’m on it five times.

I won in these categories:

• Top 25 Customer Success Influencers, for the seventh year in a row

• Independent Voice

• Content Creator

• Podcast: After the Close

• Publication: The Journey Newsletter

  
  

Seven years. I’ve been on the Top 25 every year since 2020, which is still the longest run of anyone on that list, and I don’t take it for granted for one second.

These awards are picked by community vote and expert review, so this one really comes down to you reading, listening and forwarding my stuff to your CEO.

The Journey win hits different. So many of you read that newsletter for years, and it just handed the baton to After the Close, which sent Issue 1 today. I couldn’t ask for a better send-off.

And seeing the After the Close podcast win tells me leaders are ready to talk about the part of the business most companies ignore: the revenue that’s already yours.

Thank you for voting and for sharing my work with your teams.

Congratulations to everyone on this year’s list. Go see the full list, because it’s full of people worth following.

And if you’re not reading After the Close yet, today’s a great day to start. Subscribe here.