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THE BLOG
Plain answers to the questions you’re already asking.
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ABOUT THE AUTHOR
Kristi Faltorusso
I spent 15+ years in Customer Success, from CSM to Chief Customer Officer, and I’ve been on the SuccessCOACHING Top 25 CS Influencers list seven years running. Now I advise the CEOs and CS leaders building what comes next, and I write about what I’m seeing every week.
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