THE PODCAST

Twenty minutes on what happens after the deal closes.

A new episode every week, solo and with the operators doing the work, on keeping, growing and protecting the revenue you already won.

Listen wherever you are.

Listen to After the Close on Apple Podcasts

NOW PLAYING

Press play on your way in.

Short solo episodes you can finish before your first meeting, on everything that happens after the deal closes.

Follow on Spotify →

Keeping it

Renewals, churn and the warning signs everyone sees too late.

The conversations nobody has in the business review.

WHAT YOU'LL HEAR

Growing it

Expansion, pricing and how to find the money already sitting in your accounts.

Owning the seat

How CS leaders earn the budget, the headcount and a real voice with the CEO.

BEHIND THE MIC

Hosted by someone who’s sat in your seat.

I’m Kristi Faltorusso. I spent 15+ years in Customer Success, from CSM to Chief Customer Officer, and I’ve been on the SuccessCOACHING Top 25 CS Influencers list six years running.

Now I advise the CEOs and CS leaders building what comes next, and every week I bring that work to the mic so you get the lesson without the scar tissue.

Kristi Faltorusso, host of the After the Close podcast, smiling next to her podcast microphone

BE MY GUEST

Got a hot take?
Bring it to the mic.

I’m always looking for operators with a strong point of view or a story that has to be told. If that’s you, pitch me an episode.

Pitch an episode →Looking for She's So Suite? Past episodes are here →

After the Close relaunches across all three channels in November, and a few founding partner seats are open now.

Get my media kit →Let's talk →