The customer success landscape is about to shift dramatically. Kristi Faltorusso, fresh off her departure from ClientSuccess after five years, reveals the three trends that will define CS in 2026—and
Takeaways for GTM leaders: #1: Build Your LinkedIn Presence Into a Direct Hiring Pipeline That Replaces Recruiters Kristi grew her LinkedIn following to over 57,000 followers, primarily in the CX spa
Comments