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Writer's pictureKristi Faltorusso

She's So Suite: The Physician turned CGO ft. Summer Brown



LISTEN TO THE LATEST SHE'S SO SUITE PODCAST


IN THIS EPISODE KRISTI AND SUMMER DISCUSS:


1. Assertive Leadership:

  • Women must balance assertiveness without fearing negative perceptions, unlike their male counterparts.


2. Collaborative Cross-Functions:

  • Leadership across sales and customer success enhances collaboration and drives company success.


3. Childhood Dreams:

  • Summer humorously recalls wanting to be a mermaid, before aspiring to be a physician inspired by her nurse mother.


4. Medical Aspiration Shift:

  • Initial dreams of becoming a physician shifted to technology and leadership, influencing her career path.


5. Chief Growth Officer Explained:

  • Summer explains her diverse responsibilities, including sales, customer success, and company growth.


6. Overcoming Gender Bias:

  • Summer discusses challenges and strategies in navigating male-dominated leadership as a strong, but not "hateful," woman.


7. Embracing Unique Journeys:

  • Summer and Kristi emphasize each woman's unique career path, encouraging reflection, pride, and support.



Sponsored by: ClientSuccess and WednesdayWomen

Produced by: Manali Bhat


Listen to the She's So Suite Podcast:



Podcast Episode Overview:


Welcome to the "She's So Suite" Podcast. I'm your host, Kristi Faltorusso, and in today's episode we have the inspiring Summer Brown, Chief Growth Officer at CipherHealth. We'll dive into Summer's unique career journey – from her early aspirations of becoming a physician to her strategic pivot into technology, which led her to a top leadership role.


Summer will share how pivotal moments like becoming a mother in college and navigating male-dominated leadership environments have shaped her resilience and determination. We'll also explore her roles in professional services, SaaS, customer success, and her fascinating transition to chief growth officer. Throughout our conversation, we'll discuss the importance of embracing one's unique path, the value of reflection, and overcoming the challenges women face in leadership.


We'll also touch on Summer's dedication to empowering future female leaders, her fitness teaching journey, and her strategies for achieving work-life harmony. This episode is packed with insights, advice, and inspiration for aspiring leaders everywhere. Tune in as we celebrate Summer Brown's remarkable achievements and learn valuable lessons from her extraordinary career.


About Summer Brown:


Summer Brown leverages her business acumen and expertise in information management systems to launch game-changing IT solutions that optimize performance of healthcare organizations nationwide. Over the past 20 years, she has successfully directed the on-time, on-budget implementation of complex clinical and non-clinical platforms for physician practices, community hospitals and multi-hospital enterprises.

At the heart of Summer’s work is a relentless focus on uncovering customer pain points and identifying new technology features that can be added to products. Summer has worked with more than a dozen solutions throughout her career and has repeatedly built large teams in rapid-growth environments. Her expertise spans process improvement, customer experience, project management and executive customer engagement.



Timestamps:


0:00 - Preview & Intros

4:13 - Career aspirations growing up & early career

8:45 - Learning about the drive for career success

12:50 - Being the first woman in the leadership team

18:40 - Navigating corporate hypocrisy and injustice

21:35 - Growing as a leader

26:09 - Being secretly competitive

32:05 - Empowering future women leaders

36:30 - Balancing work & life

38:30 - Learn to ask for help

41:00 - Live intentionally & not perfectly

44:44 - Embrace your own journey


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