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THE BLOG

Plain answers to the questions you’re already asking.

Every After the Close newsletter issue lives here, plus new posts you can read, save and send to your team.

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ABOUT THE AUTHOR

Kristi Faltorusso

I spent 15 years in Customer Success, from CSM to Chief Customer Officer, and I’ve been on the SuccessCOACHING Top 25 CS Influencers list six years running. Now I advise the CEOs and CS leaders building what comes next, and I write about what I’m seeing every week.

More about me →

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