Sail through the COVID-19 pandemic successfully with these top tips from Kristi Faltorusso, ClientSuccess. 1. Make your customers your priority during these tough times. Take care of them even if the pandemic had a negative impact on your business. 2. Build flexibility into your customer management approach considering their unique needs. 3. Shift your focus from the short-term loss to the long-term gains at hand. Plan ahead and success will follow. #GettingThroughTheCOVID19Pandemic #SparrowCast
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