top of page

CS&BS

CS&BS is a bi-weekly podcast brought to you by CS Insider and UpdateAI with hosts Kristi Faltorusso, Jon Johnson, Mickey Powell, and Josh Schachter. This 45-minute podcast is jam-packed with witty and humorous banter as well as a ton of Customer Success related insights. Listen on  Apple Podcasts, Spotify, or YouTube.

Meet Your Hosts

Jon Johnson.jpeg
Josh Schacter.jpeg
  • LinkedIn
  • LinkedIn
  • LinkedIn

"I'm already obsessed with the opening minute. Consider me a new regular listener."

Talibah Gordon

"Thanks for all the laughs, this was on point! One of my favorites was Kristi's "I've said all the things"."

Stella Ikhnana

"Great podcast and subject matter. One topic that really resonated with me was the importance of scheduling time for deep work."

Tom Cosia

Check us out on Apple Podcasts, Spotify or YouTube

bottom of page