Tue, Feb 27
|Zoom Webinar
ClientSuccess CS Leadership Bootcamp Webinar Series
Our very own Kristi Faltorusso is back with her popular CS leadership bootcamp! In this series, Kristi will shared detailed insights and lessons learned across a number of topics to help Customer Success leaders build the right programs and teams to more effectively operate in this new era.
Time & Location
Feb 27, 2024, 1:00 PM – 2:00 PM
Zoom Webinar
About the event
Our very own Kristi Faltorusso is back with her popular CS leadership bootcamp! In this series, Kristi will shared detailed insights and lessons learned across a number of topics to help Customer Success leaders build the right programs and teams to more effectively operate in this new era of customer success.
Schedule & Topics for each 60 minute session of the bootcamp will be as follows:
- February 6th, 2024: Moving from Full Stack CSMs and Introducing Specialty Roles
- February 13th, 2024: Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
- February 20th, 2024: Using Churn and Risk Data to Drive Your New Strategy
- February 27th, 2024: Designing a Content Strategy to Help Your Customers Succeed with Your Solution