ClientSuccess CS Leadership Bootcamp Webinar Series
Tue, Feb 20
|Zoom Webinar
Our very own Kristi Faltorusso is back with her popular CS leadership bootcamp! In this series, Kristi will shared detailed insights and lessons learned across a number of topics to help Customer Success leaders build the right programs and teams to more effectively operate in this new era.
Time & Location
Feb 20, 2024, 1:00 PM – 2:00 PM
Zoom Webinar
About the event
Our very own Kristi Faltorusso is back with her popular CS leadership bootcamp! In this series, Kristi will shared detailed insights and lessons learned across a number of topics to help Customer Success leaders build the right programs and teams to more effectively operate in this new era of customer success.
Schedule & Topics for each 60 minute session of the bootcamp will be as follows:
- February 6th, 2024: Moving from Full Stack CSMs and Introducing Specialty Roles
- February 13th, 2024: Launching Scaled Programs to Support a 1:Many Enablement Approach for Your Customers
- February 20th, 2024: Using Churn and Risk Data to Drive Your New Strategy
- February 27th, 2024: Designing a Content Strategy to Help Your Customers Succeed with Your Solution